Overview

These options control how your store handles orders, cart behavior, and checkout when you have stock in more than one location (like different warehouses or branches).

How to Access

To configure this feature:

  • Go to Location Manage →Settings→Order & Cart

1) Order Fulfillment

This section decides which location will fulfill an order and who gets notified.

Order Assignment Method

Pick one way to assign orders to a location:

  • Customer Selection (Based on selected location)
    The customer chooses the location while shopping or before checkout. The order is fulfilled from that selected location.
  • Inventory Based (Location with highest stock)
    The system automatically selects the location that has the most stock for the ordered items.
  • Proximity Based (Nearest location to shipping address)
    The system selects the closest location based on the customer’s shipping address. This can help with faster delivery.
  • Manual Assignment (Admin assigns after order)
    The admin picks the fulfillment location from the order page after the order is placed.
    Important note: If the customer does not select a location, the order goes On Hold until a location is assigned.

Order Notification Recipients

Choose who should get order alerts:

  • Admin Only: Only store admin receives notifications
  • Location Manager: Only the manager of the selected location receives notifications
  • Both Admin and Location Manager: Both get the notifications

2) Cross Location Order Management

This section controls what happens when a cart has products from more than one location.

  • Allow Mixed-Location Cart (On/Off)
    If ON, customers can add items from different locations into the same cart.
    If OFF, customers must shop from one location at a time.
  • Group Cart Items by Location (On/Off)
    If ON, cart items are shown in groups by location, so customers can clearly see which items belong to which store/warehouse.

3) Cart Settings

This controls whether customers can switch locations inside the cart.

  • Allow Location Change in Cart (On/Off)
    If ON, customers can change the location for a product in the cart, but only if that product is available in multiple locations.
    This is helpful when one location runs out and the customer wants to switch to another.

4) Checkout Settings

This improves checkout speed by filling address details automatically.

  • Auto-Populate Customer Addresses (On/Off)
    If ON, the system tries to fill in customer address fields automatically based on detected location.
    This can make checkout faster and easier.