FAQs

Everything you need to know about our WordPress plugins in one place.

Questions We Get Frequently in Our Inbox

Have questions? You’re not alone! Here you’ll find clear answers to the most frequently asked queries to help you set up, customize, and get the best results from your plugins.

Quick Picks – Most Asked Questions

How do I install the plugin?

Step-by-step installation guide for beginners

What’s included in the license?

Complete breakdown of license features and usage rights

How can I get support?

Multiple ways to reach our support team

General

Are your plugins compatible with all WordPress themes?

Yes, all Plugincy plugins are built with standard clean code and are compatible with most modern WordPress themes.

Do you offer free versions of your plugins?

Absolutely! We provide both free and premium versions to suit different needs and budgets.

Can I get support if I use the free version?

Yes, basic support is available for free users, while premium users get priority, dedicated support.

Support

How do I request a refund?

Simply contact our support team within the refund window, and we’ll process it—no hassle, no stress.

Will your plugins slow down my website?

Not at all. Our plugins are lightweight and optimized for speed to keep your site running smoothly.

Licensing & Pricing

Are your plugins compatible with all WordPress themes?

Yes, all Plugincy plugins are built with standard clean code and are compatible with most modern WordPress themes.

Do you offer free versions of your plugins?

Absolutely! We provide both free and premium versions to suit different needs and budgets.

Can I get support if I use the free version?

Yes, basic support is available for free users, while premium users get priority, dedicated support.

Technical

How do I request a refund?

Simply contact our support team within the refund window, and we’ll process it—no hassle, no stress.

Will your plugins slow down my website?

Not at all. Our plugins are lightweight and optimized for speed to keep your site running smoothly.

Video Tutorials

Get started quickly with our easy-to-follow video guides. Whether you’re installing for the first time, customizing features, or troubleshooting common issues, our tutorials walk you through every step to ensure a smooth experience with our plugins.

Plugin Setup Guide

Follow our complete installation and configuration walkthrough to get your plugin running in minutes.

Customization Tips

Discover advanced customization techniques and best practices to tailor the plugin to your store’s needs.

Troubleshooting

Learn how to identify and fix common issues quickly, so your store keeps running without interruptions.

Still Need Help?

Didn’t find what you were looking for? Our support team is always here to assist you. Choose the best way to connect with us:

Live Chat

Get instant answers from our support team in real time.

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Support Ticket

Submit detailed queries and receive thorough guidance from our experts.

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Ask the Community

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