Low stock alerts help store owners and managers stay informed when products or inventory at specific locations reach critical levels. This feature supports global low-stock thresholds, location-specific thresholds, and multiple notification channels (admin bar, floating pop-up, device/PWA alerts, and social/webhook notifications).

Step 1 — Set Low Stock Thresholds

Low stock alerts can be triggered based on two levels:

1. Global Low Stock Threshold

1. Go to Location Manage → Settings → Inventory
2. Open the Inventory Management panel
3. Set Low Stock Threshold

This applies to all locations unless overridden.

2. Location-Specific Low Stock Threshold

To override the global threshold per location:

1. Go to Location Manage → Locations
2. Click Add New Location or Edit a location
3. Locate the Low Stock Threshold field
4. Enter the threshold for that specific store/warehouse

This is useful when different locations maintain different stock capacity levels.

When Low Stock Alerts Trigger

Once the system detects that a product’s stock (global or location-specific) reaches or falls below the set threshold, alerts will appear in multiple places:

Where You Will See Low Stock Alerts

1. Location Manage → Dashboard → Low Stock Products by Location panel

Displays real-time low stock items separated by location.

2. Admin Bar Notification Dropdown

Quick access to low stock warnings from the top admin toolbar.

3. Floating Notification

A popup-style notification that appears inside the admin interface.

4. Device / PWA Notification

Push notifications sent to the user’s device (requires PWA enabled).
👉 Learn how to configure device/PWA notifications → View Documentation

5. Social Notification (Slack, Discord, Telegram, Teams, Webhooks, etc.)

Low stock events can be sent to external channels.
👉 Learn how to configure social/webhook notifications → View Documentation

Step 2 — Configure Notification Channels

To configure which notification types should trigger low-stock alerts:

1. Go to Location Manage → Settings
2. Open the Notifications panel

Here you will manage admin bar, floating, device, and social/webhook notifications.

Social Notification Configuration (Overview)

This section allows you to enable low stock notifications across social media tools or webhook services.

Social Notifications — ON/OFF

Enable alerts and select which events to send to your chosen destinations.

Events include:

• New order alerts
• Low stock alerts
• Out of stock alerts
• Today’s performance digest
• Site down/up monitor
• Payment failed
• Order refunded
• Order cancelled
• Order completed
• High-value order
• Restocked (above threshold)
• Low-rating product review
• Manager change notification

Other settings:

• Digest Time: Choose time for daily summary
• Default Telegram Bot Token: Optional fallback token
• High Value Threshold: e.g., 500
• Low Review Rating Threshold: e.g., 3

Social Channels

Click on Add Social Media. Then choose platform. You may add multiple destinations:

• Telegram (bot + chat ID)
• Slack webhook
• Microsoft Teams webhook
• Discord webhook
• Custom webhook endpoints
• Any platform that accepts POST requests

👉 Learn more about Social Channel Real-Time Notifications → View Documentation

Floating Notifications

Floating notifications appear as small pop-ups inside the admin panel.

👉 Learn how to configure floating notifications → View Documentation

Device (PWA) Notifications

These allow push notifications to appear on the user’s mobile or desktop device.

👉 Learn how to configure device/PWA notifications → View Documentation

Best Practices for Low Stock Alerts

• Set realistic thresholds per location based on warehouse capacity
• Configure Telegram or Slack alerts for instant stock visibility
• Use dashboard + admin bar alerts for daily management
• Enable device notifications for real-time alerts on the go
• Make sure stock updates sync accurately across locations
• Review “Restocked” notifications to ensure stock returns to safe levels

Summary

With Location-Based Low Stock Alerts, you always stay one step ahead in your inventory management — ensuring each location is well-stocked and avoiding missed sales opportunities.